Frequently Asked Questions

Frequently Asked Questions

When should I call Knoxville Comprehensive Breast Center?

You should call KCBC if any of the following apply:

  • You need a mammogram
  • You have discovered a lump in your breast
  • You have an unusual nipple discharge
  • You have an abnormal mammogram or biopsy
  • You have a diagnosed breast cancer
  • You need breast cancer treatment
  • You are concerned about your breast cancer risk
  • You have a family history of breast cancer
  • You want to learn about breast self-examination
  • You want to learn about breast health and care
  • You need support and/or information

Are you open on Saturdays?

We perform screening mammograms on the third Saturday of every month between 8:00 am and 12:00 pm. To make an appointment, please call 865-584-0291 or 800-456-8169.

Do you have programs for uninsured / low income patients?

We work with many area agencies to help our patients including Tennessee Health Departments, Interfaith Clinic and Tennessee Cervical / Breast Program representatives.

Do you have a mobile unit and does it come to my area?

Yes, we have a mobile Mammography Coach that travels across Tennessee. It is one of the few in the country to have Full Field Digital Mammography (FFDM) equipment. To see if we will be in your area please call our Mobile Coordinator at 865-583-1003.

Will I see the doctor today?

That depends on what type of appointment you are scheduled for. Our Clinical Breast Radiologists will review your physical, ultrasound and mammographic findings and correlate the findings. Typically our physicians will only visit patients if there is a problem.

When will I get the results of my mammogram?

If you are scheduled for an annual screening mammogram, your results will be mailed within 3-5 business days. If an abnormality is found on your images, you will be called within 24 hours. If you are scheduled for a diagnostic mammogram, you will receive your results before you leave.

Do I need a referral or an order?

You do not need a referral or physician order to come to our center for a mammogram. Most of our patients are self-referred. However, if you are scheduled for a diagnostic visit and additional testing (such as an ultrasound or breast MRI) is recommended by our radiologist for a proper diagnosis, then we will need to obtain an order from your primary care physician to perform that additional imaging. In addition, a specialty diagnostic office visit does require a referral from certain medical insurance companies. This visit can include a mammogram, clinical breast exam and if needed an ultrasound or MRI. You will be notified in advance of your appointment if this type of referral is needed.

When should I start getting annual mammograms?

After age 40, women should have a mammogram every year. Women who are at high risk should talk to the physicians at KCBC about a more tailored approach.